I’m a U.S. Army veteran transitioning into IT with hands-on experience in help desk support, Windows/macOS troubleshooting, DNS triage, and AWS Active Directory environments. I like problems that have receipts: tickets, logs, and measurable fixes.
Tip: replace the GitHub/LinkedIn links above with your real URLs.
Cloud / security roles where I can combine ops discipline with automation. I’m building toward DevSecOps-style habits: repeatable setups, clean documentation, and tight access control.
Audits passwords for strength patterns and generates a simple report. Focused on real-world value: visibility, logging, and repeatability.
A data-structures-driven tracker for youth football stats. Built to practice clean data handling and show project discipline.
Created a workflow to add assignment due dates into a calendar with reminders (36/24/12 hours) to reduce missed deadlines.
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I’m calm under pressure, I write things down, and I aim for fixes that don’t mysteriously break next week. I like building simple checklists, documenting steps, and turning repeat problems into scripts. I see how I can leverage new technology to make jobs easier.
Supported users across Windows/macOS, assisted with device administration, and handled troubleshooting (DNS, connectivity, permissions) in an AWS AD environment.
AAS — Computer Information Systems (DMACC). Coursework includes Python, C++, SQL/Oracle, Data Structures, and Web.
13 years U.S. Army. High-pressure operations, adaptability, accountability, and leading teams.
Email: budtodd2@gmail.com
LinkedIn: Your profile
GitHub: Your repos
I’m a practical support tech with a cloud/security trajectory. I’m strongest when I can combine user support with clean documentation and automation to reduce repeat issues.